Terms and Conditions for Registering Women's Beauty Service Providers on the Retosh App
Last updated: 01/08/2025

Welcome to the Retosh App. This application allows beauty service providers to register their accounts and offer services through the platform. By using the app as a service provider, you agree to comply with these terms and conditions.

1. Basic Registration Requirements
• The service provider must be a qualified professional in women's beauty services such as makeup, hairstyling, skincare, etc.
• The following documents must be submitted:
- Full name of the provider or establishment name
- National ID / Commercial registration number
- Business license or professional certification (if available)
- Contact information (phone number, email)
- Geographic address or service coverage area
- Tax registration number
- Any other documents requested by the app

2. Service Provider Responsibilities
• Providers must adhere to professional standards and deliver high-quality services.
• They are fully responsible for the quality of services offered, including the appropriate use of products and tools.
• They must adhere to scheduled appointments and inform clients in advance in case of delays.

3. Pricing and Payments
• Prices are determined based on an agreement between the provider and the app.
• The app reserves the right to set a commission percentage from the payments made to service providers.
• Providers must accept payments through the approved payment methods on the app.

4. App Liability
• The app acts solely as a platform connecting providers with clients. It does not directly offer any services.
• Therefore, the provider is solely responsible for the quality and execution of services.
• The app’s role is limited to:
- Displaying provider profiles and ratings, without implying endorsement or official certification of the provider’s skills or listed information.
- Protecting provider data and not sharing it with third parties without permission, except when legally required.
- Enabling salons to register and manage appointments automatically.
- Facilitating payment transactions between parties, deducting a set commission per agreement, while not being liable for delays caused by banks or payment processors.

5. Promotional Offers and Discounts
• Providers may offer promotional discounts on their services.
• The app plays an active role in promoting these offers through its digital platforms.
• The app reserves the right to modify or cancel any promotional offer at any time.

6. Ratings and Reviews
• Clients have the right to rate services, and providers must respond to reviews in a professional and constructive manner.
• In the event of negative feedback, providers should take necessary actions to improve their services.

7. Confidentiality and Data Protection
• Providers must protect clients’ personal information and not share it with any third party without the client's consent.
• Providers must comply with the app's privacy policy when handling user data.

8. Termination and Suspension
• The app reserves the right to suspend or terminate a provider’s account if they violate these terms and conditions.
• In case of emergencies that prevent service delivery, the provider must notify the client immediately through the app.

9. Intellectual Property Rights
• The app has the right to use content uploaded by providers (such as images and videos) for promotional purposes.
• Providers may not use the app’s branding or trademarks without written permission.

10. Modification of Terms
• The app reserves the right to modify these terms at any time. Providers will be notified of any changes.

11. Governing Law
• These terms are governed by the laws of the Kingdom of Saudi Arabia, and any disputes will be resolved in the competent courts.

12. Contact
• For any inquiries, you can reach us at:
Email: contact@retosh.com
WhatsApp: +966558956895